Terms and conditions

By accessing or placing an order through our website, WhatsApp or any other platform operated by Cadeda Farm Equipment, you agree to the following terms and conditions:
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‎1. Business Overview
‎Cadeda Farm Equipment is a supplier of agricultural and industrial machinery and equipment in Kenya. We sell both online and through physical locations and offer nationwide delivery via third-party couriers.
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‎2. Eligibility
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‎To place an order, you must:
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‎* Be at least 18 years old
‎* Provide accurate contact and delivery information
‎* Accept these terms and conditions
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‎3. Orders & Payments
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‎1. Orders can be placed via WhatsApp, phone, email or in person.
‎2. Full payment is required before dispatch, processing or pickup of any item.
‎3. We do not offer “payment after delivery” options under any circumstance.
‎4. Prices are in Kenyan Shillings (KES) and may be subject to change without notice.
‎5. All payments should be made only to official Cadeda Farm Equipment accounts or till numbers as specified in your invoice.
‎6. Physical purchases are highly recommended for customers who prefer to verify the product in person before payment.
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‎4. Business Hours & Appointments
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‎1. Our official business hours are Monday to Friday, 8:00 AM – 4:00 PM.
‎2. No transactions are processed outside these hours, including weekends and public holidays.
‎3. Product viewings are strictly by appointment. Please book in advance to allow us to schedule time with our expert or technical team during your visit.
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‎5. Product Availability & Specifications
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‎1. Products are subject to availability. If an item is out of stock, we will inform you and offer suitable alternatives.
‎2. While we strive to provide accurate product descriptions and specifications, slight variations may occur due to manufacturer updates or supply changes.
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‎6. Shipping & Delivery
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‎1. We deliver nationwide through third-party courier services such as G4S, Wells Fargo, Ena Coach, North Rift, Classic, Nuclear and Lake Land.
‎2. Delivery charges and times depend on your location and the courier used.
‎3. Cadeda Farm Equipments is not liable for damages, delays or losses during shipping by third-party providers.
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‎7. Returns & Refunds
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‎For return requests, conditions, exclusions and refund timelines, refer to our full (Return & Refund Policy)
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‎8. Warranty & After-Sales Support
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‎1. Selected products come with limited manufacturer warranties (where applicable).
‎2. We also offer training, guidance and spare part support—please inquire upon purchase.
‎Note: Avoid operating any equipment without first receiving proper guidance or instructions.
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‎9. Intellectual Property
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‎All content, images, logos and materials on our platforms are the property of Cadeda Farm Equipments and may not be used or reproduced without written consent.
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‎10. Limitation of Liability
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‎Cadeda Farm Equipments shall not be liable for:
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‎* Product misuse, tampering or installation errors by the customer
‎* Indirect or consequential damages
‎* Operational delays caused by force majeure or third-party service providers
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‎11. Claims & Disputes
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‎1. All claims and disputes must be submitted and resolved within the agreed timelines and in line with our terms and conditions.
‎2. We are committed to handling issues promptly and fairly to protect both our clients and business integrity.
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‎12. Governing Law
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‎These terms are governed by and construed under the laws of the Republic of Kenya.
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‎13. Contact Information
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‎For further information or support, contact us:
‎📞 ‪+254723082610‬
‎📧sales@cadedafarmequipments.com
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‎By making a purchase, you acknowledge that you have read, understood and accepted these terms and conditions.