Terms and conditions
By accessing or placing an order through our website, WhatsApp or any other platform operated by Cadeda Farm Equipment, you agree to the following terms and conditions:
1. Business Overview
Cadeda Farm Equipment is a supplier of agricultural and industrial machinery and equipment in Kenya. We sell both online and through physical locations and offer nationwide delivery via third-party couriers.
2. Eligibility
To place an order, you must:
* Be at least 18 years old
* Provide accurate contact and delivery information
* Accept these terms and conditions
3. Orders & Payments
1. Orders can be placed via WhatsApp, phone, email or in person.
2. Full payment is required before dispatch, processing or pickup of any item.
3. We do not offer “payment after delivery” options under any circumstance.
4. Prices are in Kenyan Shillings (KES) and may be subject to change without notice.
5. All payments should be made only to official Cadeda Farm Equipment accounts or till numbers as specified in your invoice.
6. Physical purchases are highly recommended for customers who prefer to verify the product in person before payment.
4. Business Hours & Appointments
1. Our official business hours are Monday to Friday, 8:00 AM – 4:00 PM.
2. No transactions are processed outside these hours, including weekends and public holidays.
3. Product viewings are strictly by appointment. Please book in advance to allow us to schedule time with our expert or technical team during your visit.
5. Product Availability & Specifications
1. Products are subject to availability. If an item is out of stock, we will inform you and offer suitable alternatives.
2. While we strive to provide accurate product descriptions and specifications, slight variations may occur due to manufacturer updates or supply changes.
6. Shipping & Delivery
1. We deliver nationwide through third-party courier services such as G4S, Wells Fargo, Ena Coach, North Rift, Classic, Nuclear and Lake Land.
2. Delivery charges and times depend on your location and the courier used.
3. Cadeda Farm Equipments is not liable for damages, delays or losses during shipping by third-party providers.
7. Returns & Refunds
For return requests, conditions, exclusions and refund timelines, refer to our full (Return & Refund Policy)
8. Warranty & After-Sales Support
1. Selected products come with limited manufacturer warranties (where applicable).
2. We also offer training, guidance and spare part support—please inquire upon purchase.
Note: Avoid operating any equipment without first receiving proper guidance or instructions.
9. Intellectual Property
All content, images, logos and materials on our platforms are the property of Cadeda Farm Equipments and may not be used or reproduced without written consent.
10. Limitation of Liability
Cadeda Farm Equipments shall not be liable for:
* Product misuse, tampering or installation errors by the customer
* Indirect or consequential damages
* Operational delays caused by force majeure or third-party service providers
11. Claims & Disputes
1. All claims and disputes must be submitted and resolved within the agreed timelines and in line with our terms and conditions.
2. We are committed to handling issues promptly and fairly to protect both our clients and business integrity.
12. Governing Law
These terms are governed by and construed under the laws of the Republic of Kenya.
13. Contact Information
For further information or support, contact us:
📞 +254723082610
📧sales@cadedafarmequipments.com
By making a purchase, you acknowledge that you have read, understood and accepted these terms and conditions.
